CRISIS MANAGEMENT

Project Description
Development and implementation of Crisis Management System

Client
Roads and Transport Authority Dubai

Reference Contact Person

Eng Siraj Ismael

Dr Khalid Hamdy

Project Duration
Feb – Dec 2009

 

Services Provided

1) Review of the existing situation including a gap analysis and impact assessment

2) Risk Assessment of exposures and identifying events with crisis potential

3) Development of Crisis Management documentation:
► Policy Statement and Policy Document
► Governance Framework
► Response Plan
► System Procedures
► Crisis Response Instructions
► Supporting documentation including checklists, logs, forms, etc.

4) Training of Chairman, Executive Team, Crisis Management Commander, Crisis Management Team, and staff of all RTA Agencies

5) Implementation of Crisis Management System including practical exercises.

6) Specifications for Crisis Operations Centre

7) Establishment and operation of Crisis Operations Centre

 

Project Deliverables / Outcomes 

1) All project deliverables delivered in both English and Arabic

2) Gap analysis and impact assessment report

3) Risk Assessment report with crisis events identified

4) Complete set of Crisis Management documentation

5) Complete sets of Crisis Management training material

6) All Crisis Management role-players fully trained

7) Crisis Management System implemented and tested by means of practical exercises

8) Established and operational Crisis Operations Centre

Project Experience:
Al Ain Municipality, UAE

Project Name
Development and implementation of Crisis Management System

Client
Al Ain Municipality

Reference Contact Person
Eng Abdulla Al Darei

Project Duration
11 months

 

Services

1) Review of the existing situation including a gap analysis and impact assessment

2) Risk assessment of exposures and identifying events with crisis potential

3) Development of Crisis Management documentation:
► Policy Statement and Policy Document
► Governance Framework
► Response Plan
► System Procedures
► Crisis Response Instructions
► Supporting documentation including checklists, logs, forms, etc.

4)Training of Executive Director, Crisis Management Commander, Crisis Management Team, and staff

5) Implementation of Crisis Management System including internal and third party audits

6) Practical crisis simulation exercises

 

Project Deliverables / Outcomes 

1) All project deliverables delivered in both English and Arabic

2) Gap analysis and impact assessment report

3) Risk Assessment report with crisis events identified

4) Complete set of Crisis Management documentation

5) Complete sets of Crisis Management training material

6) All Crisis Management role-players fully trained

7) Crisis Management System implemented and tested by means of practical exercises

8) Established and operational Crisis Operations Centre