BUSINESS CONTINUITY

IRCA successfully managed and delivered a number of projects (more than 30 interventions worldwide) in the business continuity domain (BCM), including projects dealing with emergency response, crises management, emergency response and BCM framework development and implementation. IRCA had particular success in the Middle East and Sub Saharan Africa with the design and roll-out of these interventions.

Project Experience:
RTA Crisis Management System Implementation

Project Description
Development and implementation of Crisis Management System

Client
Roads and Transport Authority (RTA) Dubai

Reference Contact Person
Eng Siraj Ismael
Dr Khalid Hamdy

Project Duration
11 months

Services

1) Review of the existing situation including a gap analysis and impact assessment

2) Risk Assessment of exposures and identifying events with crisis potential

3) Development of Crisis Management documentation:
► Policy Statement and Policy Document
► Governance Framework
► Response Plan
► System Procedures
► Crisis Response Instructions
► Supporting documentation including checklists, logs, forms, etc.

4) Training of Chairman, Executive Team, Crisis Management Commander, Crisis Management Team, and staff of all RTA Agencies

5) Implementation of Crisis Management System including practical exercises.

6) Specifications for Crisis Operations Centre

7) Establishment and operation of Crisis Operations Centre

Project Deliverables / Outcomes 

1) All project deliverables delivered in both English and Arabic

2) Gap analysis and impact assessment report

3) Risk Assessment report with crisis events identified

4) Complete set of Crisis Management documentation

5) Complete sets of Crisis Management training material

6) All Crisis Management role-players fully trained

7) Crisis Management System implemented and tested by means of practical exercises

8) Established and operational Crisis Operations Centre

Project Experience:
Al Ain Municipality, UAE

Project Name
Development and implementation of Crisis Management System

Client
Al Ain Municipality

Reference Contact Person
Eng Abdulla Al Darei

Project Duration
11 months

Services

1) Review of the existing situation including a gap analysis and impact assessment

2) Risk assessment of exposures and identifying events with crisis potential

3) Development of Crisis Management documentation:
► Policy Statement and Policy Document
► Governance Framework
► Response Plan
► System Procedures
► Crisis Response Instructions
► Supporting documentation including checklists, logs, forms, etc.

4) Training of Executive Director, Crisis Management Commander, Crisis Management Team, and staff

5) Implementation of Crisis Management System including internal and third party audits

6) Practical crisis simulation exercises

Project Deliverables / Outcomes 

1) All project deliverables delivered in both English and Arabic

2) Gap analysis and impact assessment report

3) Risk Assessment report with crisis events identified

4) Complete set of Crisis Management documentation

5) Complete sets of Crisis Management training material

6) All Crisis Management role-players fully trained

7) Crisis Management System implemented and tested by means of practical exercises

8) Established and operational Crisis Operations Centre